![]() Find the generation heading above the number. Press Ctrl + F (Windows) or Command + F (Mac) to open the Find window on the Apple website. If the previous owner isn't present, contact them as soon as possible and ask them to use a browser to remove the device from their account. Don't take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.Ī device is ready for you to use when you see the Hello screen. Find your iPod’s model number (the five-character code next to Model on the back of your iPod). Hand the device back to the seller and ask them to enter their password.
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